Shipping & Returns

At the moment, we are only doing pick-ups.

You will receive an email when your purchase is ready to be picked up.

Please visit us on Lv1 90 Phillip Street, Parramatta, NSW to collect your item.​

Refund Policy

As we are a micro employment business, we are unable to provide a refund or replacement if you simply change your mind.

We aim to produce products to the highest quality but sometimes thinks can go wrong. You can request a refund or exchange if an item does not match the product you requested such as:

• incorrect image and/or wording on your chosen item;

• the product was damaged or broken when you received it;

• you received the wrong item.

​

​

​

​

If you feel that you need to return an item, we request that you send us an email outlining the issue, including a photograph of the item to info@printable.org.au and someone will get back to you within 48 hours.

We ask that you kindly notify us within 30 days of receiving your product.

​

If you wish to return your damaged product to us, we request that you cover the costs associated with the return delivery.